II. YOUR COMMITMENT TO US – THE SIX COMMITMENTS Executive Management will refer you through the proper process to handle specific issues as necessary. However, you are all expected to follow the line of communication, and policies and procedures outlined in this manual. Executive Management or Human Resources may also conduct periodic communication sessions or surveys to encourage interactive communication with Team Members. The TGO has an open door policy for you to have open access to all levels of your Management and Executive Management. However, we believe that the most effective way to resolve these problems is through direct open discussion. As in all companies, problems may arise which will affect some Team Members from time to time. Treating each individual with care, dignity, fairness, respect and recognition.īecause of our strong commitment to you, we firmly believe that Supervisors can serve as our Team Members’ best “representative” in dealing with Team Member matters or department problems.